# Critical Incident Response Services

_Last updated: 2025-04-09_

Morphisec provides incident response services for organizations managing active security incidents. The service includes triage and containment of ongoing incidents, forensic analysis to accelerate recovery, post-incident recommendations for risk reduction, and infrastructure audits to prepare for future threats.

## Service Scope

Morphisec's incident response team delivers support across three phases:

1. **Triage and containment** — rapid response to in-progress incidents.
2. **Forensic analysis** — investigation and documentation for faster recovery.
3. **Post-event recommendations and infrastructure audit** — guidance on long-term risk reduction and assessment of critical infrastructure to build resilience against future incidents.

## How to Access

**Existing Morphisec customers** should contact their customer success manager or account executive directly for immediate assistance.

**Support issues** can be reported via the [Morphisec support portal](https://support.morphisec.com/hc/en-us).